Gold Coast Orthodontists - Specialists In Braces and Invisalign - New Patient Info

New Patient Info

Our practice offers an obligation free complimentary initial consultation to all new patients who have not undergone previous orthodontic treatment.

At this appointment, one of our experienced Orthodontists will assess your teeth and jaws using the x-rays we requested you get a few days before along with doing a thorough Orthodontic examination of your teeth.

The Orthodontist will also spend the majority of the time discussing the findings, recommendations, and options. Your dentist will be written to and advised of our recommendations and any general dental treatment that is required prior to your orthodontic treatment commencing.

Our initial appointments are usually done between the hours of 10am and 2pm and after 5pm for those that can’t make it in the day. We may take impressions of your teeth at this appointment that allows us to make study models, which will be used as our starting records.

To make an appointment at any of our three practices please give one of our team a call.

As there are a number of treatment options available to our patients the type of treatment will need to be established prior to fees being discussed.

Gold Coast Orthodontists offer an affordable payment plan option for treatment and us Denticare as our preferred payment plan provider.

Generally, a small deposit is taken at the commencement of treatment and monthly installment payments are spaced out over an 18 to 24 month period. We also offer a discount if payment in full and sibling or multiple family members in treatment discounts.

During your next visit, the “banding appointment”, your braces will be placed on your teeth. At Gold Coast Orthodontists we use a special technique called “indirect bonding”. The moulds taken at your previous appointment are used to create templates of your teeth. This template is used to place the brackets in the exact position on your teeth without you having to keep your mouth open for a long period of time.

The brackets are attached using a special bonding material – brace glue and a light that sets the glue. Once the braces have been placed, an archwire will then be threaded through each bracket. This appointment usually takes about 1 hour. In this time your braces will be placed and you will be given clear instructions on how to take care of your new braces. It is common for tenderness to develop a few hours after the braces are first placed. This tenderness is your body’s response as your teeth begin to move. It will generally last 3-4 days and then subside.

We recommend that Panadol (Paracetemol) be taken immediately after the braces are placed and then one tablet 4 hourly for the first 3-4 days. This will keep any tenderness very manageable. When you attend to have your braces adjusted, you may experience minor tenderness for the following couple of days. However, it is rarely ever as much as when the braces were initially placed. Some patients are more sensitive to the braces and may develop minor ulcerations. We provide our patients with wax when their braces are placed and we recommend placing the wax over the braces in the area of ulceration to prevent further rubbing from the braces. Most ulcers will resolve naturally in 7-10 days.

If a broken bracket or wire is rubbing your cheek (we will show you how to check for this, please contact us to make an appointment). We strongly recommend that all patients who participate in contact sports have a mouth guard custom-made by their general dentist. As your teeth are straightened it may be necessary to make another mouth guard as the previous mouth guard may not fit well. The mouth guards are made to cover both your teeth and the braces (impressions of your teeth and braces are required).

If your teeth become sore after a visit, we generally recommend that you take a mild analgesic such as Nurofen or Panadol. This, of course, is the protocol only if there are no known allergies to these medications.

If food becomes stuck between your teeth, use dental floss such as superfloss/Colgate All Purpose Floss or an interdental proximal brush (looks like a Christmas tree) to dislodge the food.

If a wire causes irritation, push the wire away from the area using a cotton tip or similar. If the wire cannot be tucked away, cover the end of the wire with a small piece of silicone wax or a piece of sugarless extra gum, until you can see us for an adjustment.

If the main wire has come out of the bracket and is not sticking into your gum, place a piece of silicone wax over the area.

If the wire is sticking into your gum and the wax does not help, the wire can be cut with a small wire cutter or nail clipper close to the back of the last bracket. This is a last resort if professional help is unavailable. (Mums and Dad’s supervision is required)

If a bracket comes loose from a tooth, it usually remains connected to the main wire and should be rebonded. Tweezers can be used to reposition the brace if it flips around the wire and becomes a source of irritation. Call us at your earliest convenience. It may be necessary to schedule a separate visit to repair the loose bracket since repairs of this nature usually take additional time.

If a plate breaks or is lost, you will need to call the practice to arrange for a repair or replacement. Fees may apply to repair or replace the appliance.

We generally see our patients every 6-8 weeks to adjust the braces. Your orthodontist will make small changes to the archwires each visit to keep you treatment progressing well. You can also choose new colours for your braces at every adjustment appointment.

Appointment times are very flexible and we try our best to work in with your school or work commitments, offering before and after school times as well as day time bookings. Please bring your special patient passport to every adjustment appointment.

You will receive rewards stamps in your passport for good oral hygiene, arriving on time and wearing your elastics (if you are required to wear them). When you have earned enough points you can redeem your passport stamps for a gift voucher.

This is the day you have been looking forward to – you are finally taking off your braces! During this appointment, we will remove your archwire and then use a special plier to remove each of your brackets – this is a very quick and painless procedure.

We will then remove any residual bonding glue off your teeth and then polish them off to give you a bright brand new smile!

You’ve just spent many months correcting your bite and straightening your teeth. Now that the braces have come off, you’re done, right? Well, not really…You must wear a retainer to help keep your teeth in their new positions.

There are two types of retainers that are offered at Gold Coast Orthodontics.

The removable retainers are custom fitted clear trays that help to maintain your teeth’s newly corrected positions. It is very important to wear your retainer exactly instructed especially during the first year. Following removal of your braces, we will monitor your retainers for another 2 years. Your orthodontist will assess your bonded retainers or your removable retainers throughout this time with retainer check appointments which we will ring you.

We recommend that you continue to see your general dentist for regular checkups and professional cleaning throughout and beyond your orthodontic treatment with us.

It is rare for a problem with your braces to be an emergency, however, we strongly recommend that you contact us should any major concerns arise. We will show you how to look for potential problems with your braces.

If the orthodontic archwire is annoying your cheek or gum, please place wax over this area and contact us as soon as possible. If a bracket is loose, please contact us as soon as soon as possible. Please note that avoiding hard and sticky foods will help prevent unnecessary breakages of your braces.

Repeated breakages will certainly slow down your orthodontic treatment.



Mon to FriSat & Sun
8:30AM to 5:30PMClosed


8/2 Waterfront Place
Robina QLD 4226

(07) 5578 7333


Helensvale Westfield Shopng
Cntr Ste 1 Town Centre Drv 4212

(07) 5519 3666